Official Document

Privacy Policy TV88 — Personal Data Protection for Malaysian Players

Your privacy is our priority. This document transparently explains how tv88 collects, uses, stores, and protects the personal information of every member.

Document Information

  • Version v3.1
  • Updated 1 January 2026
  • Standards Malaysia PDPA
  • Encryption 256-bit SSL
  • Status Active

Data Protection Commitment

Tv88's Six Privacy Protection Principles

Tv88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applies six core principles in handling members' personal data.

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High-Grade Data Encryption

All personal data and financial transactions of tv88 members are protected by end-to-end 256-bit SSL encryption — the same standard used by major banks in Malaysia to safeguard their customers' information.

Minimum Data Collection

Tv88 only collects data that is strictly necessary for the specified purposes stated — nothing more. We do not collect data excessively or retain data that is no longer needed without clear justification.

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No Data Sales to Third Parties

Tv88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without the explicit consent of the member concerned.

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Right of Access & Data Correction

Every tv88 member has the right to access, review, correct, or request deletion of their personal data at any time via account settings or by contacting our support team.

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Transparent Cookie Controls

Tv88 uses cookies to enhance user experience and for analytics purposes. You have full control over cookie settings through your browser, with the understanding that some features may be affected if cookies are disabled.

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Malaysia PDPA Compliance

The tv88 Privacy Policy is developed in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that member personal data is handled within the legal framework in force in this country.

Types of Data Collected

What Data tv88 Collects & Why

The following table clearly outlines each type of data collected by tv88, the purpose of collection, and the retention period.

Data Type Example Information Purpose of Collection Retention Period
Identification Data Full name, ID card number, date of birth Identity verification (KYC), legal compliance 7 years after account closure
Contact Data Email address, phone number Account communications, security notifications Throughout active account + 2 years
Financial Data Bank account number, account holder name Deposit and withdrawal processing 7 years after last transaction
Usage Data Login, game history, session duration Account security, service improvements 2 years after session ends
Technical Data IP address, device type, browser Fraud detection, platform analytics 90 days
Cookie Data User preferences, session tokens Enhanced user experience Until deleted by the user
Last updated: 1 January 2026 · Malaysia PDPA Compliance
Important Note: This Privacy Policy describes the personal data handling practices of tv88. By using our platform, you agree to the Privacy Policy set out here. Please read this document carefully in its entirety.

1. Introduction

TV88 ("we", "Platform") takes member privacy seriously. This Privacy Policy is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and explains how we collect, use, disclose, and protect the personal information you provide to us when using tv88 services.

This document applies to all users who access the tv88 platform via website or mobile device, including registered members and visitors without an account. We encourage you to read this document in full so you understand your rights regarding personal data.

2. Personal Data We Collect

Tv88 collects your personal data when you interact with our platform. This data collection occurs through several means:

Data You Provide Directly

  • Account registration information: full name, email address, phone number, and date of birth.
  • Identity verification information (KYC): ID card number, identity document images.
  • Financial information: bank account numbers or digital wallet details used for deposits and withdrawals.
  • Customer support communications: chat transcripts, support tickets, and emails you send to us.

Automatically Collected Data

When you use the platform TV88, our system automatically records certain technical information including IP address, browser type and device used, pages visited, session time and duration, and general usage patterns. This data is used for security, fraud detection, and service improvement purposes.

3. How We Use Your Data

Personal data collected by TV88 used solely for lawful and stated purposes. We use your information to:

  • Process account registration and verify your identity (KYC) in accordance with compliance requirements.
  • Process deposits and withdrawals securely and accurately.
  • Provide effective gaming services and customer support.
  • Detect and prevent fraudulent activity, money laundering, or platform abuse.
  • Send important notifications related to your account, such as transaction confirmations and security alerts.
  • Comply with applicable legal and regulatory obligations.
  • Improve the platform and services based on usage patterns and member feedback.
tv88 does not use your data to make automated decisions that materially affect you without human review. Every significant account-related decision involves review by our team.

4. Data Sharing with Third Parties

Tv88 does not sell or trade members' personal data. However, there are limited situations where we may need to share your information with carefully selected third parties:

  • Payment processors: to enable deposit and withdrawal transactions to be processed securely through certified payment gateways.
  • Game providers: the minimum information required to provide access to games from third-party providers.
  • Legal authorities: when required by law, court order, or for legitimate criminal investigation purposes.
  • Technical service providers: companies that assist us in operating the platform infrastructure, subject to strict confidentiality agreements.

All third parties that receive tv88 member data are bound by data protection agreements requiring them to handle that information to security standards equivalent to those of tv88.

5. Your Personal Data Security

Protecting members' personal data is a responsibility that TV88 takes very seriously. We implement multiple layers of security to ensure your data is always protected:

  • 256-bit SSL encryption for all data transmitted between your device and tv88 servers.
  • Databases protected with additional encryption for sensitive data such as financial information.
  • Strict internal access controls — only authorised staff may access sensitive member data.
  • 24/7 security monitoring and automated intrusion detection systems.
  • Regular security audits by independent third parties.
  • Data incident response protocols that are regularly tested and updated.
Shared Responsibilities: While tv88 implements multiple security measures, your account security also depends on your own personal security practices — including using a strong password and not sharing your login credentials with anyone.

6. Cookie Policy

The tv88 website uses cookies — small text files stored on your device — to enhance the user experience and analyse usage patterns. There are three categories of cookies in use:

  • Essential Cookies: required for core platform functions such as login sessions and security settings. Cannot be disabled.
  • Performance Cookies: collects anonymous information about how visitors use the website to help us improve it.
  • Preference Cookies: stores your preferences such as language and display settings for ease of use.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the tv88 platform.

7. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you as a data subject have the following rights regarding your personal data held by tv88:

8. Protection of Children's Data

Platform TV88 is intended strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18. Should we discover that a child's personal data has been collected without our knowledge, that data will be deleted immediately and the account in question will be closed.

9. Amendments to This Privacy Policy

Tv88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or applicable legal requirements. Members will be notified of any material changes via in-platform notifications or your registered email at least 14 days before the changes take effect.

Continued use of the tv88 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of the latest updates.

10. How to Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how tv88 handles your personal data, please contact our data protection team via:

tv88 Support Team
Live Chat 24/7 available on the tv88 platform · Email: [email protected]
We are committed to responding to all privacy-related enquiries within 3 business days.

Your Rights

Your Data Protection Rights as a tv88 Member

Tv88 respects your rights and ensures you can exercise your personal data protection rights easily and without any obstacles.

1
Right of Access

You have the right to know what personal data we hold about you and to request a copy at any time.

2
Right to Rectification

If your data is inaccurate or outdated, you have the right to correct or update it via your account settings.

3
Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

4
Right to Restrict Processing

Under certain circumstances, you have the right to request that tv88 restrict how we process your personal data.

5
Right to Object

You have the right to object to the processing of your data for specific purposes such as direct marketing, and we will respect your choice.

6
Right to Withdraw Consent

You may withdraw consent for data processing at any time without affecting the validity of processing carried out prior to withdrawal.

Your Data is Safe at tv88 — Join Us Now

Over 500,000 Malaysian members trust tv88 to protect their privacy and data security. Now it's your turn.

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